I had the pleasure of picking up my American Coop from the shop. Entire team was friendly and responsive to my questions. Any assembly issues were quickly responded to - it made the experience such a positive one! Great company and great customer support!

Absolutely love my coop! It's worth every penny with the design and pre-cut kit. I'm 61 and great at following instructions (which were very easy to follow). I was worried about unpacking the pallet when I first saw it. But you guys packed it so no pieces would fall as it was unpacked! If I was any shorter though I couldn't have done the roof by myself!

It’s no surprise that you and Matt have launched such a successful business given your creativity and wonderful customer service. Best wishes for continued good fortune.

You want to get in on the chicken game? There's a lot to learn, BUT having said that, the best thing you could do for yourself and your chickens is start with the right coop. Without question, Carolina Coops has that part covered. We had a coop before we got this one in Dec '18 and that other coop nearly cost us the joy of having chickens. It was wrong by design, hard to use, and frankly not safe for the birds. By contrast, Carolina Coops will guide you towards the right coop, one that is safe for the birds, built in a way to last for years to come, and can be as feature rich as you want. Matt and his team will guide you, answer all your questions, and still be there post sale to continue to educate you, guide you, and answer your questions. If they don't know the answer, because really they're there to help you get the infrastructure part right, they'll connect you to someone in their vast network that could answer your other questions around health, etc. Again, you want in on the chicken game? Carolina Coops is where you start.

I just wanted to send a note of thanks for this fantastic Carolina Coop. I researched 3 years for a coop that would: 1. Keep my chicks safe from predators 2. Would aesthetically blend on our property 3. Stand the test of time 4. Be low maintenance Carolina Coops checked all the boxes. I finally made my decision then COVID hit along with delays. It was well worth the wait! Big shout out to Sean and Adam for their professional install 2 days before Christmas! Thanks again for a wonderful coop!

This company is great. They have lots of knowledge on how to keep your chickens happy and healthy, and its much easier with all the add-ons for feed and water. Thanks for always meeting our needs!

I did LOTS of research before purchasing a chicken coop. It was important that I had a quality coop that would last for many, many years. You know what they say about "you get what you pay for". It's true. Spend a little more money to get a sound investment. That's what I did with Carolina Coops. It took me about 2 weeks to get the coop put together but the instructions were very clear and all of the materials needed were well packaged and clearly labeled. I would recommend Carolina Coop to anyone who wants a coop that's been well thought out and designed for your flocks every need.

My great grandfather had a saying: nothing is ever as good as you think it’s going to be and nothing’s ever as bad ... This may be the one time when he was wrong. My high expectations were exceeded. Thank you both for your wonderful support and professional yet friendly and accessible attitudes.

I cannot say enough about the customer service and quality of Coop I have experienced with Carolina Coops. I had a unique experience, and what could have been a disaster was turned into an amazing experience and that required a specific attention to customer service. My coop was ordered about 8 months ago, and because of their extraordinary popularity, I had to wait for manufacturing and delivery across the country in California. The coop was manufactured on the schedule they provided, and then shipped to me by a ground carrier. My family and I were extremely excited once the coop was to arrive, but when that did happen, the pallet that the kit was on appeared damaged and the shipping company recommended that I don't accept the damaged delivery. My family and I were pretty crushed that we had waited for this awesome coop for so long and I called Carolina Coops and was pretty upset. Matt actually called me back personally, left me his cell number, and said that he had to check on some things and would get back to me. It turned out that their custom coop guys were not too far away in Southern California, and Matt made arrangements for them to drive up to the shipping depot, check on the contents of the palate, take the palate themselves and deliver it to my house, and build the coop themselves. There were a few items that were missing from the pallet having fallen over during shipping, and their team ran to Home Depot and sourced the missing material and built the coop themselves in hours. We were AMAZED! Our coop is awesome and I could not be happier with Carolina Coops, and recommend them unconditionally!

I have to say the build was very easy. Thanks to your engineering and QC. I am very happy with the ease of construction and the fact that I did not have to design the build!