Very knowledgeable, helpful and attentive to your needs. Great coops and products... there just aren’t many other companies out there doing this...that do it this well!

I had the pleasure of picking up my American Coop from the shop. Entire team was friendly and responsive to my questions. Any assembly issues were quickly responded to - it made the experience such a positive one! Great company and great customer support!

Absolutely love my coop! It's worth every penny with the design and pre-cut kit. I'm 61 and great at following instructions (which were very easy to follow). I was worried about unpacking the pallet when I first saw it. But you guys packed it so no pieces would fall as it was unpacked! If I was any shorter though I couldn't have done the roof by myself!

It’s no surprise that you and Matt have launched such a successful business given your creativity and wonderful customer service. Best wishes for continued good fortune.

I just wanted to drop you an email and let you know how much we love our new Garden Coop and what a pleasure it was doing business with you and your company. The coop looks beautiful in the backyard and the chickens love it . As a matter of fact, they’ve already learned to roost. We are extremely satisfied with the coop. It’s the perfect size for our chickens. We feel that they are very safe in the coop. It’s easy to access and clean. The construction is top notch, it looks great and Carolina Coops’ customer service was awesome. Throughout the process, from quoting to ordering to delivery you and your team were extremely helpful, pleasant and accommodating. I wish more places shared your philosophy of customer service. You listened to all our requests and accommodated them all even making great suggestions to help us out. We have recommended you to our friends and will continue to do so. Thank you for a great Coop.

This company is great. They have lots of knowledge on how to keep your chickens happy and healthy, and its much easier with all the add-ons for feed and water. Thanks for always meeting our needs!

Your service was top notch. We were amazed at the packing job of the kit itself, it could not have been better. From there we encountered very few questions, but when we did we made the call we got immediate (and absolutely correct) answers- no 'on hold time' which was really appreciated. We got our very first egg ever two weeks ago and I love being a Mother Clucker! The coop makes it so easy.

"Cadillac of Chicken Coops" If you are looking for a well designed and thought-out coop, then look no further. The level of craftsmanship in the materials all the way to the completeness of the instruction manual are beyond compare. I myself am a general contractor/remodeler and am thoroughly impressed with the level of thought that was put into the preparedness of the penthouse coop kit. Every part was meticulously machined and labeled. The structure when completed, was unbelievably strong and sturdy!! In addition to this, the customer service was outstanding. Very helpful with the willingness to genuinely be of service....a rare thing these days. If you choose to go with a different chicken coop company of any design... you "will" be disappointed. It's worth every cent!

I have high expectations. Matt and Carolina Coops exceeded them. He is a gentleman who makes a hell of a Coop. I would buy another Coop from him in a heartbeat!!!! Keep up the good work.

I went to YouTube a few years ago in hopes of getting ideas to build my own backyard coop. While browsing, I came across Matt's videos showcasing his coops... Carolina Coops design & size was exactly what I was looking for. After going to a few lumber yards and hardware stores to price materials so I could try to copy the "American Coop", I realized that Carolina Coops' prices were close to what the cost of all the material would have cost me if I were to source it all myself! In fact, I think I saved money when you consider how many trips to the hardware store you would have had to make when you either didn't buy enough of something, or realize you need something half way through that you didn't think about getting! Carolina Coops earned my business from watching Matt's Youtube videos and seeing how he has dialed in his design to be attractive - yet cost effective AND tailored to the needs of the chickens being their top priority! You can tell Matt, Gnon, Ingrid, Mackenzie, Evan and the rest of the Carolina Coops team care about their customers as well as the health and safety of our chickens! Their attention to detail and customer service are bar none! THANKS AGAIN!!!